Ruptela ECO4+ Factory Reset

ayazurrehman786

Hi. Does anyone know how to factory reset ruptela eco4+ if it has a password

shal

Hello! According to information from our guys working with devices there are no methods for factory reset except contacting Ruptela Support. Of course You may take away flash from the module and reset it, but it will cost you even more than device itself.

So the best way will be to contact Ruptela with this question.

namo

One of the previous versions of Ruptela FM-Eco4 light user manual contains information about factory reset:

Factory reset – is a last resort tool and must be used only in critical cases. This function will reset the
devices entire configuration (password included). Factory reset is a process, which requires
contacting the suppliers’ tech support. Without correlating with tech support, you will not be able to
reset your device. This process includes sending your devices IMEI to tech support, after which a
special code will be generated, that must be entered in the factory reset field.

The manual is rather outdated now, but anyway to do factory reset you should contact Ruptela technical support.

EndrewWatchout

what the f*!?...are you sure there's no way to do factory reset via ruptela platform/apps or any factory reset buttons instead of contact ruptela and do it one by one by imei information then manual entry the code for hundred or thousands ruptela units that I've already installed in operational vehicles over the country...
woaw I have to reconsider for continue to use the product then..this's big issue..

dexif

Dear @EndrewWatchout

We are not hardware manufacturer. Our platform just helps you to integrate your devices to another services. You should send questions about hardware to your hardware manufacturer, I hope they find solution of your problem. We do not support users about hardware configuration and reseting.

We only can read user manuals like you 😉

For more information please contact tech support at support@ruptela.com.